Terms of Use

These Terms of Use govern your access to and use of the Andes Crown Hotel website and related online services. By using our website you agree to comply with these terms, any applicable local laws, and our onsite policies for bookings, spa services, dining, and the social lounge. Please read these terms carefully before making a reservation or interacting with our services.

1. Acceptance of Terms

By accessing or using this website you accept and agree to be bound by these Terms of Use and any documents they incorporate by reference. If you make a reservation or purchase services you also agree to the applicable booking conditions, cancellation policies, and onsite rules. We reserve the right to refuse service, terminate accounts, or restrict access in accordance with these terms. Continued use of the website after any posted changes constitutes acceptance of those changes.

2. Use of the Website

You may use the website for lawful purposes related to information, reservations, purchases, or contacting the hotel about services and events. Unauthorized uses are prohibited, including interfering with site operation, attempting to access restricted systems, posting false information, or using automated tools without our permission. Minors must be accompanied by an adult for onsite services and must comply with age restrictions for certain facilities, including the social lounge where age rules apply. You agree not to use the site to promote competing commercial activities without our express written consent.

3. Intellectual Property

All content on this website, including text, images, logos, and design elements, is the property of Andes Crown Hotel or its licensors and is protected by intellectual property laws. You may view and download content for personal, noncommercial use only and must retain all copyright and other proprietary notices. Any reproduction, modification, distribution, or public display of site content without prior written permission is strictly prohibited.

4. Disclaimer of Warranties

The website and all information, products, and services provided through it are offered on an as is and as available basis without warranties of any kind to the fullest extent permitted by law. We do not warrant that the website will be uninterrupted, error free, or free from harmful components, nor do we guarantee the accuracy, completeness, or suitability of information posted. Any reliance you place on the content is at your own risk and you should verify important information before making decisions. Certain services, including onsite offerings, may be subject to separate terms and conditions.

5. Limitation of Liability

To the maximum extent permitted by applicable law, Andes Crown Hotel and its affiliates will not be liable for indirect, incidental, consequential, special, or punitive damages arising from your use of the website or from any booking or service. Our liability for direct damages arising out of or related to your use of the site is limited to the amount you paid for the relevant services, where permitted by law. We are not responsible for losses caused by third-party providers, force majeure events, or user error. Nothing in these terms shall exclude liability for willful misconduct or gross negligence as provided by applicable law.

6. Links to Other Websites

The website may contain links to third-party websites and services that are not owned or controlled by Andes Crown Hotel. These links are provided for convenience and do not imply endorsement or responsibility for the content, products, or practices of linked sites. We encourage you to review the terms and privacy policies of any third-party sites you visit. We do not assume liability for any third-party content or services obtained through those links.

7. Changes to Terms

We reserve the right to modify these Terms of Use at any time and will post updated terms on the website. When changes are material we will provide notice by posting a prominent announcement and may notify registered users by email. Your continued use of the website following publication of revised terms constitutes acceptance of those changes. If you do not agree to the revised terms you should stop using the website and contact us.

8. Governing Law

These Terms of Use and any disputes related to them are governed by the laws of the Republic of Chile. You agree that the competent courts located in Santiago, Chile will have exclusive jurisdiction to resolve any disputes arising out of or relating to these terms, except where mandatory law provides otherwise. Any proceedings will be conducted in Spanish unless otherwise agreed by the parties. This choice of law does not prevent either party from seeking provisional remedies in other competent jurisdictions where appropriate.

Contact Us

Email: [email protected]

Address: Av. Corrientes 163, Santiago 7550075